We collect personal information that you enter on our Site or otherwise volunteer to us when you contact us to, among other things, make purchases or request information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
For purposes of this Policy, “Personal Data” means information (whether stored electronically or in paper based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession).
Personal Data can be:
We collect only that Personal Data that is relevant for the purposes for which the data is requested. We do not use your Personal Data in any way that is incompatible with the purposes for which it was collected or for which you have consented.
You can visit our Site without telling us who you are or revealing any Personal Data. But in some circumstances we may ask you for and you may submit Personal Data, which may include:
When you contact us through our Site, or by corresponding with us by phone, e-mail, or otherwise, or meet us at a LifePlugin event, we may collect Personal Data including:
This information helps us improve our Site and facilitates your online experience when accessing our Site.
We do not sell your Personal Data to any third parties. We partner with third parties to provide some of the services and products available on our Site and at our events. We sometimes disclose your Personal Data to those third parties, and they sometimes collect your Personal Data in the first instance and provide it to us. All such third parties use your Personal Data only on behalf of LifePlugin and under the instructions of LifePlugin on how your information may be used and processed. LifePlugin and our partners will use your Personal Data for limited purposes as specified in this Policy. LifePlugin takes reasonable steps to ensure these third parties use your Personal Data only for the purposes for which they have been engaged by LifePlugin and that they agree to provide protections for your Personal Data that are no less protective than those set out in this Policy.
By visiting our Site or attending our events and sharing your Personal Data, you agree that we have the right to share your personal information with selected third parties including:
LifePlugin uses reasonable and appropriate measures to protect your Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing undertaken and the nature of the Personal Data we collect. We will keep your personal data for as long as we need it, or as otherwise prescribed by law, for the purposes set out above. This period will vary depending on your interactions with us. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim.
You may unsubscribe from any of our online e-mail updates and marketing by following the unsubscribe instructions in the body of any e-mail message we have sent to you. We will take commercially reasonable steps to implement your unsubscribe requests promptly, but you may still receive promotional information form us by mail for up to 60 days, and up to 10 days for e-mail. You may also continue to receive information from those third parties to whom we have previously disclosed your Personal Data.
Please note that when you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.